Experience Excellence
Experienced IT Program Manager | Freelance Consultant
With over 17 years of industry experience, I have established myself as a seasoned project manager and digital transformation leader, complemented by a strong foundation in business consulting.
My career has been marked by the successful leadership of complex technical initiatives within large organizations, including UnitedHealth Group (UHG), Optum, Tata Consultancy Services (TCS), and Coforge.
I excel in orchestrating cross-functional teams to drive difficult solutions that enhances operational efficiency.
150+
17+
Years of Experience
Projects Implemented
24+
Geographies Served
Specialization
Featured Work
Management Information System (MIS) Automation
I successfully led the end-to-end implementation of an automated Management Information System (MIS) solution, replacing the traditional Excel-based reporting.
I led the implementation from concept to product, serving as a technology leader for Data warehouse and Business Intelligence setup.
This initiative resulted in the launch of the company's first cloud-based MIS product. The project was a resounding success, allowing team to roll out over seven different modules, including utilization, revenue, margin, pre-sales, allocation, headcount, attendance, etc., greatly enhancing the company’s reporting capabilities and operational efficiency.
Release - 2022-2024
KYCP Implementation
As an IT Program Manager at Magic FinServ, I spearheaded a critical compliance initiative to implement a Know Your Customer (KYC) Portal for Apex customers.
My role encompassed end-to-end management of the project, ensuring that all aspects were meticulously coordinated.
I facilitated Senior Stakeholder Communication across multiple geographies, piloting with EMEA region to align project objectives with business goals and managed Vendor Relationships to ensure timely delivery of services.
Additionally, I facilitated Statements of Work (SOW) review and execution and addressed Risk Management strategies to mitigate potential challenges.
Through effective leadership and collaboration, I successfully drove the project to completion, enhancing Customer's compliance framework and strengthening its due diligence processes.
Release Year - Oct 2021
Database & ETL Upgrade
One of the most complex technical project for United Health Group's largest data warehouse, impacting almost all of the 1000s of code components to upgrade it to latest tech-stack.
Scope -
Upgrade of DB2 from 9.5 to 11.1
Upgrade of ETL ( Data Stage) from 8.7 to 11.3
Release Year - 2017 - 2019
ICD 10 Implementation
Implemented ICD 9 to ICD 10 upgrade related Data warehouse changes impacting multiple upstreams, downstreams, and business reporting.
Coordinated with 50+ project teams for successful implementation of the program,
Release Date - Oct 1 2015.
GDPR Implementation
Successfully led the implementation of GDPR regulations for data protection and privacy compliance across several data warehouses of United HealthGroup.
This project impacted all systems of United HealthGroup, thereby turning it as a large and regulatory compliance mandated project.
Release Date - May 25 2018
Concur Implementation
It was implemented for a major Customer during TCS engagement. This involved end to end travel and expense management system automation, along with its integration with Concur System , Credit Card Interfaces, Employee Registration, Accounting, and Ledger Systems for more than 28 Countries across the globe.
Year - 2005-2011
